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Compliance Scenarios

If you are calling residential numbers or sole traders and (except in Scotland) unincorporated partnerships, please see the scenarios below. If you are making calls to limited companies or PLCs in the UK, limited liability partnerships in England, Wales and Northern Ireland or any partnership in Scotland, please visit the Corporate Telephone Preference Service home page for further details. The CTPS website is also relevant if you are planning to call public bodies such as hospitals, schools, charities or other voluntary organisations.

If you are a small-to-medium business running relatively small telemarketing campaigns or promotional calls, please refer to the scenarios flagged by the (SME) text. These scenarios detail all the options available to businesses that only need to screen small batches of telephone numbers.

Scenario One (SME)

Data Cleansing Via a Third Party

Another option for small-to-medium companies running relatively low volume marketing campaigns is to subcontract the contact data cleaning to a third party, a list cleanser, who will do the job for you. If you choose this option, your business will not be required to take out a licence with the TPS service.

For details of companies that offer this type of service, please visit the List Cleaners. Please be advised that prices may vary.



Scenario Two (SME)

Partial Ad-Hoc Licence

If you are planning to run, at intermittent periods, telemarketing or promotional campaigns in specific geographic areas lasting less than one month, we will be able to provide you with limited access to files covering the chosen geographic areas.

In order to calculate the size of the percentage file applicable to your listing, you will need to supply us with your list of NND codes (for example for London the NND codes would be . 0207, 0208). We then calculate the number of records in the codes that you have specified as a percentage of the total number of registrations on the full data file.

A Partial Ad-Hoc Licence will entitle you to access a selection of TPS data files via one website download. Once downloaded, the data will only be valid for a 28-day period.

The partial files are split into 4 groups: up to 50%, up to 25%, up to 5% and up to 1%. To find out which group your selection would fall into please visit the application form page and enter the list of NND codes that you require and select Calculate Partial Coverage. The size of the file you require will be calculated automatically.

To apply for an Partial Ad-Hoc Licence please fill out the application form. The fees for a Partial Ad-Hoc Licence would be:

For a 1% file
Via web download - £30

For a 5% file
Via web download - £50

For a 25% file
Via web download - £220

For a 50% file
Via web download - £230

(All charges are subject to VAT)


Scenario Three

Full Ad-Hoc Licence

However, if you are planning to run, at intermittent periods, high volume telemarketing or promotional campaigns on a nationwide basis for a period of 1 month or less, you may wish to consider to take out a Full Ad-Hoc Licence to the TPS service.

A full Ad-Hoc Licence will entitle you to access the full TPS data file via one website download. Once downloaded the data will be valid for a 28-day period.

To apply for a Full Ad-Hoc Licence please fill out the application form.The fee for a Full Ad-Hoc Licence would be:

Via web download - £300
(All charges are subject to VAT)


Scenario Four (SME)

Partial Annual Licence

If you are undertaking an ongoing campaign, targeting specific geographical areas, we will be able to provide you with limited access to files covering the designated geographic areas.

A Partial Annual Licence will entitle you to unlimited access to the list of registered numbers in your chosen geographic areas via a website download for the period of your licence. The data file is updated on a daily basis via our website.

The partial files are split into 4 groups: up to 50%, up to 25%, up to 5% and up to 1%. To find out which group your selection would fall into please visit the application form page and enter the list of NND codes that you require and select .Calculate Partial Coverage.. The size of the file you require will be calculated automatically.

To apply for an Annual Partial Licence please fill out the application form. The fees for an Annual Licence would be:

For a 1% file
Via web download - £230

For a 5% file
Via web download - £340

For a 25% file
Via web download - £880

For a 50% file
Via web download - £1920

(All charges are subject to VAT)


Scenario Five

Full Annual Licence

If you are running on an ongoing basis, high volume, nationwide campaigns you may find that the best option available to you is to take out a Full Annual Licence to the TPS service.

A Full Annual Licence will entitle you to unlimited access to the full TPS data file via website download for the period of your licence. The data file is updated on a daily basis via our website.

To apply for a full annual licence please fill out the application form. The fee for a Full Annual Licence would be:

Via web download - £2200

(All charges are subject to VAT)